Commercial Disclosure

1. Business operator

Gakuto Higuchi

2. Address

Disclosed promptly upon lawful request.

3. Representative

Gakuto Higuchi

4. Contact

Email: gakuto.higuchi@panezy.com

Business hours: Weekdays 10:00-18:00 (JST), excluding weekends and Japanese holidays.

Phone number is disclosed promptly upon consumer request. Contact us via the contact page or email.

5. Pricing

Plan prices for Free / Plus / Pro are listed on the pricing page. Tax-exclusive pricing is shown as primary with tax-inclusive values alongside.

Billable seats are admin/editor members in workspace contracts.

6. Additional costs

Internet connectivity fees, telecommunication charges, and device costs required to use the service are borne by users.

7. Payment methods

Payment is made by credit card or other methods enabled by Panezy in Stripe Checkout.

8. Payment timing

Paid plans are prepaid. Charges occur at initial activation and then renew automatically on the selected monthly or yearly cycle.

Upgrades (Plus -> Pro) apply immediately with immediate difference charging. Downgrades (Pro -> Plus) apply from the next renewal date.

Card settlement timing follows your card issuer’s terms.

9. Delivery timing

Paid plans become available immediately after payment completion. Free plan access starts after signup.

10. Validity period of offers

Pricing, plans, and campaigns may change without notice. Conditions shown at application time apply.

11. Cancellation and refunds

Cancellation is available from the in-app billing screen. Service remains available until the end of the active billing period.

Refunds are generally not provided for started billing periods, including downgrade differences, except where required by law, individual agreement, or clear billing errors such as duplicate charges.

See Cancellation & Refunds and Terms of Servicefor detailed policy.

12. Recommended environment

Latest major browsers are recommended (Google Chrome, Safari, Microsoft Edge, Firefox). Some functionality may be limited outside recommended environments.

13. Cooling-off period

As an online service transaction, legal cooling-off provisions generally do not apply. Cancellation conditions follow this page and related policies.

14. Sales quantity limits

There is no fixed quantity limit, but Panezy may limit or reject applications for system protection, abuse prevention, or legal compliance.

15. Special sales conditions

Service conditions, usage restrictions, and prohibited actions follow the Terms of Service.